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Shipping

Current preorders dispatch September 4th. The dispatch and delivery windows on this page apply to in-stock orders; for preorders, delivery estimates begin once your order dispatches.

Shipping locations

We ship worldwide using our global fulfilment partners. All in-stock orders are processed and dispatched within 2–4 days.

How shipping works

Once your order is packed, it is shipped using a tracked courier service. Depending on your location, your order may be fulfilled from one of our international warehouses and handed over to a trusted local delivery partner (such as USPS, Royal Mail, or Australia Post) for final delivery.

Estimated delivery times

  • United States: 4–6 days
  • United Kingdom, Europe and Canada: 7–12 days
  • Asia-Pacific: 6–10 days
  • Rest of world: 10–15 days

Delivery estimates begin once your order has been dispatched. These timeframes are estimates. Customs checks, local courier delays and remote delivery locations may occasionally extend delivery times.

Tracking information

You’ll receive a tracking link by email once your order is on the way. It may take 24–48 hours to update once the shipment is in transit or handed over to the local delivery partner.

Customs & import duties

For most destinations, we ship DDP (Delivered Duties Paid). This means duties and taxes are prepaid and you should not be charged on delivery.

DDP destinations currently include: US, UK, EU, Australia, and select other regions.

For some countries, orders are shipped DDU (Delivered Duties Unpaid). This means local import taxes and duties may be charged by the courier before delivery.

Your shipping method will indicate whether your order is DDP or DDU at checkout. If you’re unsure, feel free to contact us before placing your order.

Lost or delayed orders

If your order is delayed or appears stuck in transit, please get in touch. Tracking updates can occasionally pause, especially during customs processing or in remote areas.

If your tracking has not updated for 20 consecutive days, email us at hi@almondoak.com. We will investigate this with our logistics partners. If a parcel is confirmed lost, we will arrange a replacement or refund.

Need help?

If you have any questions about your order or delivery, email us at hi@almondoak.com.